Book an Appointment

This page explains how we arrange our appointment system and how to make an appointment.

Appointments

Appointments may be made online, by telephone or in person. Please make one appointment for each member of the family who needs to be seen. We try to keep to time but please be patient if someone before you takes longer than planned. Appointments are normally ten minute slots and so if you have more than one problem to discuss you may be asked to book another appointment. It is practice policy to allow patients to choose whichever doctor they wish to attend in the practice, however this may not always be possible.

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you fail to attend 3 times you will receive a warning letter. If you fail to attend a 4th time, without justification, then we will remove you from our practice list. If you arrive more than 5 minutes late within your appointment slot time you may be asked to re-book.

Urgent appointments

If you feel that your problem is urgent we can fit you in to see a doctor on the same day. The reception team will take your details and the clinician on call will triage your symptoms. This may include signposting you to a different service if that is deemed best to deal with your symptoms.

If you have a dental problem

Unfortunately we are unable to help if you have a dental problem and so we will ask you to see your dentist. If you are looking for dental care the NHS Choices website can help you find a NHS dentist. For urgent Dental Care please call 111 for the NHS 111 service.